UserTesting

690 5th Street, 94107, San Francisco, United States
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3.95
Based on 20 Reviews

5

70.00%

4

0.00%

3

5.00%

2

5.00%

1

20.00%
About UserTesting

UserTesting is an on-demand human insights platform that empowers entire organizations to make timely, customer-centric business decisions with confidence. With UserTesting, brands can target their exact customer audience, readily create and execute studies, and engage in 1:1 live conversations to better understand, capture, and spotlight meaningful reactions and responses. Easily package these human insights into a video reel and share them across the organization to make more informed decisions that influence the customer experience and increase brand loyalty and revenue.

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Aleksandra Starosta
GB

I got two one star ratings for no… I got two one star ratings for no reason. I am no longer eligible to take any more tests. User Testing told me that I was outside of the country which wasn't true. I am based in the UK and did not travel anywhere. I hd tried to contact the support multiple times and have never heard back. Do not recommend using this platform.

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Adorija
GB

Works great I have been with Usretesting since April and it works very well. I wish I would have more tests as a tester with them, but the ones that are available on the platform are working great. I would encourage businesses to use user testing as a platform because it just has the capacity and capability to provide the software needed and support. Unlikely many other platforms that have technical problems all the time and no support, this one works great. Very pleased with them. Thanks, userstesting!

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Bagsy
GB

No support whatsoever No support whatsoever #4904601C I found a test on Usertesting. I immediately qualified and I immediately completed the test. Only telling me over a month later that I took too long and completed the test after the date I was eligible for it. Then why was it on the website? Of course, there’s no way to dispute it….wow

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revycnMax
PH

A LEGIT SIDE HUSTLE Usertesting.com has been one of the great side hustle I do for more than 2 years. an average of 200$ per year is good enough since I am not spending anything to join a panel review or UI website testing. My background is tech so I had experience reviewing UI of competitors of popular mobile app and crypto. Looking forward for more UI testing and interviews.

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Allie Alexander
GB

Legit, but frustrating UserTesting does pay what it promises, however it can take a lot of time to get through all the "screener" tests before finally being eligible for the actual paid test. I am generally eligible for tests 1-3 times per week. If the site glitches and you are unable to complete the test or if the test does not upload to the customer correctly, they will not pay. It's a good source of a little extra cash if you have a lot of extra time on your hands.

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