Very bad Good: Cheap and supports external drive sync. Bad: extremely slow, unreliable sync (doesn't always detect changes, sometimes Windows service just doesn't run), bandwidth "intelligent" feature doesn't work. On top of that, awful UI, and dodgy behaviour, including app adding shortcut to Desktop every time it starts. Would not recommend.

Simplest peace of mind you can find Very simple to set up. For years I've been using a Synology NAS with built in redundancy to backup all my family's home videos - and with 2 kids who were performers their entire school lives, that's ALOT of performance videos! I was always worried about a catastrophic event like a fire taking out everything, and when I realized iDrive worked seamlessly with Synology, it was no brainer.

Affordable with great features I switched to IDrive because i need more storage than my current Google and Amazon backups for my phone, and the price for iDrive is better. I was pleasantly surprised that they also offer more options for a better price. The setup wasn't as user friendly as Google and Amazon, and the initial backup job as long, but you absolutely cannot beat their price for what they offer - i feel like i bought a cadillac for a bargain

CONTINUE TO BE DISCONNECTED WITH TECHNICAL SUPPORT TOTALLY USELESS - GO ELSEWHERE - I NEED HELP AND HAVE BEEN DISCONNECTED OVER AND OVER AND OVER AGAIN WHEN SPEAKING WITH SUPPORT CAN'T REACH ANYONE VIA LIVE CHAT EITHER. YOU DID RESPONDE TO MY PREVIOUS REVIEW SAYING TO EMAIL publicrelations and they could help - really??? I don't have time to email anyone and wait for a response. TOTALLY USELESS I've been trying to reach support and have been disconnected 3 times. Tried live chat also to no avail. Guess your support isn't as advertised. I need live help.

Learn from my mistake I had iDrive several years ago but chose not to renew it because I didn't want to pay for backup anymore. Well, my computer crashed recently - the dreaded blue screen of death - and I lost a lot of important work. At that moment, the fee seemed so insignificant compared to the cost in time and money to replace the lost records. I happily re-signed up with iDrive and feel good knowing that every morning at 3:00am my computer is backed up.