Just started using iDrive Just started using iDrive moving away from Google Drive due to piracy concerns. Things i have noticed slow upload speeds but could be due to my internet connection, using iDrive through my NAS to backup my NAS the software is abit hit or miss wheather it works or not. App on android seems abit outdated looks like its from a few years ago. Will see how it goes can't complain about the amount of space you get for the price just needs spme updating to the GUI's

Great Customer Service + Helpful Product I purchased iDrive more for my phone than my computer. The backup for my computer has always run smoothly. While the app didn't work as well as I had hoped, the customer service team went above an beyond to help me troubleshoot. I would recommend iDrive to people looking for an affordable option for their backup needs. I'm looking forward to trying the iDrive Photos software as well.

So far, so good! I subscribed to IDrive because I read that it offered the best value and great customer service. So far, that has proven accurate. I used the Express Backup option, the hard drive arrived within a day or two, and transferring my data was easy. I just mailed it back yesterday, but I expect a similarly smooth and user-friendly process once IDrive receives it and makes it available in the cloud. So far, so good!

They charged when told not to I disputed a subscription charge with iDrive when they billed even after I directed them to not renew it. The $106.07 renewal amount was over 25 times the $4.24 charge for the previous year. I rejected their half price offer and insisted on a full refund. Despite their ever-changing descriptions of company policy, my persistent requests and filing a credit card dispute eventually led to them issue a full refund.

Been waiting for a refund for weeks Been waiting for a refund for weeks. No urgency at all, no thorough help. I feel bad for the people they’re taking transactions from, I’ve never been met with such nonchalance with their CUSTOMERS hard earned money.