Terrible service Got the wrong keyboard keys. Customer service was hard to work with and blamed me for their own website's problems with uploading pictures. Sent the keys back for replacements within the return window, they didn't accept the package, it came back as "REFUSED UNABLE TO FORWARD RETURN TO SENDER", and outside the 30 day return window. . Useless company, I'll never order from them again.

I'm giving it an honest 2 stars I'm giving it an honest 2 stars. They never advertised the keys as being new, but they also didn't advertise them anywhere as being used (you need to deep dive into their FAQ). Anyone looking to buy new keys for a keyboard is expecting that they will be new, not used. The key works for now, but doesn't feel like it will last a long time as these are designed to be installed once, not taken out and put back into keyboards several times. Edit: Anyone can go and check their website and see that it's CLEARLY not advertised as used keys anywhere other than their FAQ, unlike their response to this post claims. I'm removing 1 star just because they mentioned that "it's clearly stated".

Perfect replacement key for my LG Gram 16" 2022/2023 You would think you can get a replacement key from the manufacturer, right? Not in the case of LG! For my LG Gram 16" 2022/2023 edition, I was redirected to a whole new keyboard, totalling at around 154€. All because I broke one key by accident... No way in hell I'm paying that! Knowing most things come from China these days, I went to AliExpress and decided to buy a spare key with a hinge there. Once I received it, it did not work and I ultimately broke the actual key in half, because I had been pressing on the key too hard in the hopes it'd click into place. I was close to ordering the spare keyboard when I found this shop. Honestly I didn't think they can help me - the Chinese didn't seem to be able to and they usually produce the stuff, right? WRONG again! Not only was the customer support amazing - they looked at the images and deduced which key and hinge I should buy, but the product arrived and was very easy to install as there are video and PDF guides provided! Sure, even with express shipping to Germany (from the US), it still took around two weeks instead of one, but I can't blame QuikFix Laptop Keys for that. Overall I am very happy and the key looks perfect, too. When you ask them about a replacement key, just make sure to provide a shot of the keyboard and close-up shots of the key and key hinge. Wish I could append some before and after photos, but unfortunately I can't find a way to upload them here.

Easy to find the right parts; quick shipping, excellent customer support Was the easiest of sites to navigate and find the correct parts for my laptop. Even with just standard shipping, received within 3 days. Their Youtube and PDF documentation provide directions on how to do it correctly as well. In the process of replacing one of my keys, I somehow broke the plastic rocker/mount. Upon reporting that to their Support, they put a replacement in the mail the same day. Very patient and helpful Support staff.

Unable to place order ***Update in response to company reply here. Incorrect, I tried to place my order multiple times, wanting to pay with PayPal, through both Firefox and Chrome. Neither would go through. Even today. The last reply I received from Quik Key was July 27 and I have send emails and messages through the company site several times. I corrected any errors and still got an error message. I even emailed about the error message. And yes, I did check spam. What's the deal with this company? I ordered replacement keys from another company, selected the wrong hinge, and had difficulty with their customer service after. So I decided to try QuikFix. First, I asked 2 questions to make sure I order the correct product and got a quick reply . . . to 1 question. So I tried again. No response. I tried placing the order anyway and got an error code. I tried repeatedly to order, no luck. Worse, I contacted the company several times over a couple of weeks and got no reply! Guess I'll have to order from another supplier.