Daniel Lane
AULast year there was a problem with the… Last year there was a problem with the auto update, I had an enormous multi hundred gig software download happen which cost me around $300.00 in excess data.. Malwarebytes were quick to rectify the situation and completely reimbursed me. Great company that stands by their product, which also is a great product, have been using it for years and can rest assured that my phone is protected.
Nic
IEDodgy license renewal and refunds practices I have a problem with a licence renewal and asked Malwarebytes to refund me. They did without any difficulty - but then 10 weeks later I am battling with their billing partner (2Checkout / Veifone) to get my money back. I created a Trustpilot review for 2Checkout and found out that hundreds of posts complained about similar issues. Product vendors like Malwarebytes are aware of those issues with their 'partner'. So, as consumers, why bother witing negative reviews about those intermediaries, whom we didn't contract with in the first place, when vendors like Malwarebytes are responsible; they buy time from their 'partners' until we eventually give up on our legitimate claims.
Mr Adam Bellamy
GBThe essential Antivirus. I love Malwarebytes. I give 4 stars simply because of the false positives it deletes when I don't want it to. Like Game trainer exe files for example. But It's tight and great in dark mode. Recommended for sure.
Philippe
CHNos virus-scan for usb devices Since more than 3 years, we ask (feature request) that Endpoints of Malwarebytes on Mac to be able to scan an USB-Device for viruses. Now, this function is still NOT available after multiple requests. Right-click and scan should not be a difficult function !!!
Vevioz Enterprise
IDI am an active user of Request for Automatic Extension Database Update… I am an active user of Malwarebytes Browser Guard and I am experiencing an issue with the extension database update. After the initial installation, the extension still detects the old database. Some websites that should have been unblocked are still blocked. Therefore, I would like to propose an automatic update feature for the extension database. This feature would be very helpful to ensure that we always have the latest database and can access websites that should not be blocked. Thank you for considering my request. I look forward to seeing this improvement in the next update.