Speedy Processing All our client's certificates come through quickly even OV and EV certs - they really push them through and stay on top of the process. The sales and technical support team are a great bunch of people to deal with, they know their stuff and they always go the extra mile. The Reseller panel is pretty comprehensive and we don't use all the features but if you order large volumes of certificates it's auto management features and reporting tools are great.

I am delighted with the service and support that the staff of Trustico have provided me since I purchased my certificate despite me not being able to receive it due to problems with my server. The staff at Trustico have been very patient with me while I resolve the issues with my home server. I have not been able to receive the email to which I have to respond in order to receive my certificate and they have responded very promptly to my pleas to keep the certificate for me while my problems are being resolved. I would recommend Trustico very strongly to anyone wishing to purchase a trusted certificate to use with their serve.

You don't even email to check if its a valid customer So I was in a need of a certificate really fast due current certificate being rescreated for a new domain, it was really urgently and trustico was in my mind with the fastest ssl cert generation. While I requested a ssl certificate, order was cancelled probably because of my brand. Not good for business, at least check the client/ask more details to see if its a valid order/client or not. And I was also referring my clients here to you, not have a bad taste in my mouth...

Treats their resellers horribly too Treats their resellers horribly too. I placed some money on deposit with them as required by their reseller program. After months of not using it, I asked if I could be refunded the unused funds. I was told no very rudely, so I responded rudely suggesting a partial credit card dispute of the unused funds. I was met with threats of lawsuits and revocation of every certificate currently issued. The fact that they had web pages already prepared for these threats were somewhat concerning in hindsight.

Online service makes life easy Being able to place orders online and then get SSL certificates issued in matter of minutes is just fantastic! Not sure why Online Chat never worked for me. I start to wonder if it's ever worked at all.