Stephen did a great job … Stephen did a great job of getting my phone activated. He was very patient and treated me like an intelligent person. We had a great support conversation. Very friendly.

Great price and good service! transferring my own number and setting up my new phone worked great, and I’m so thankful to have such a budget friendly phone plan with everything I need.

Pleasantly Surprised I was very skeptical at first, switching from a major carrier to RP. However, I have been very pleasantly surprised with just about everything, including dealing with customer service. I have not travelled much, so I'm not sure how that part will stand up, but around town, it has been superb service.

No "unlimited" data! RedPocket advertises unlimited data plans with "a reduction in speed once allotted GB is exceeded." But in my case reduction in speed did not mean slower data, it meant NO data. Two "troubleshooting" chats of 60-90 minutes each could not resolve this problem. I kept being told that streaming would not be possible at slower speed, but the problem was NO data at all, not high-data applications. I noted this issue within weeks of starting my annual plan, but RedPocket would not refund me. To make matters worse, RedPocket then threatened to disallow porting out my phone number (i.e., holding my phone number hostage) because I started a credit card dispute. Beware when dealing with this scammy company!

Horrible horrible horrible asked for… Horrible horrible horrible asked for refund instruction no reply. Phone never could out or incoming connections. Says Call Ended right after dialing.