Bought this program several years ago… Bought this program several years ago and lost my hard drive, was told I have to buy it again, this is a complete ripoff and warn others that buy from this crowd

I have enjoyed using Video Converter… I have enjoyed using Video Converter Pro and it's been a life saver for me and my job, easy to use and understand.

Video Converter Pro: Unable to Activate My computer's hard drive crashed, and lost everything on it. It was quite old, so I bought a new computer, and when I tried to install and activate Video Converter Pro, it refused to allow me to activate the software. I was aware of their DRM feature about this, so I tried using the tool on their website to get my code reactivated. I did not receive any email about my code being reactivated (like the previous time I had to do this). I tried multiple times, and I've looked in my spam and junk folders and disabled all filters to ensure that the email did got misfiled, with no success. I've tried contacting their support, with no responses from support. I thought maybe thier support team was just under heavy stress due to Covid, but it's been 4 months now, with still no response. At this point, I assume that I'm not going to get a response. I could buy the software again, but I should not have to buy it a second time when I have only 1 computer. I've thought about pursuing legal actions, but not sure if that would even help, considering their website doesn't show a mail address to send a certified letter, nor is there a phone number available to call. Update: I was finally able to get my Activation Code reset and can use the software, not long after making the complaint here. Upgrading from 1* to 3* review. The software is excellent (if you can get your code to work ;) )

A very user friendly video editor I actually enjoy the Software.

I have spoken to other angry customers that have had no success with you. You are doing the same to them as you are doing to me. I am going to seek legal advice and stop your fraudulent actions toward I have spoken to other angry customers that have had no success with you. You are doing the same to them as you are doing to me. I am going to seek legal advice and stop your fraudulent actions towards me and other people that you have ripped off.