Good price point and easy to navigate control panel I've been using ArkServers.io for my personal ARK server for a several months now and have had no problems with it at all. The control panel is easy to navigate. The cost is the best I've seen. Would highly recommend.

Support Unresponsive I tried to downgrade my 7d2d server after an auto update. Granted there FAQ and forums note that they don't support that, but that you can do it if you modify the server files. Unfortunately I ran into issues and my server got stuck in a "contact support" state and I wasn't hearing back from support. I've had good experiences in the past and have hosted 7d2d and many ark servers but it might be time to look elsewhere.

Ive used multiple server hosts in the… Ive used multiple server hosts in the past to run my ark servers. Arkservers.io has by far been the best. Super simple to setup and manage settings and files. Mod installation is literally a click of a button. Ive never had any issues that required me to contact customer service but if its anything like their servers its top notch as well.

Long term solution for Ark, still a quality experience. I've used Arkservers.io in the past for hosting my game, and I came back due to quality customer service then. I've had nothing but good luck with it now, the server went right up in a few minutes and I've had lag-free play in the days since. Quick access to workshop mods is a major plus, as is the expandable backup options, and the ability to download/upload things to save copies locally.

The hardware is good, Tech support less so. The hardware is good, and the pricing is great. Just the time it takes to get a response out of the support staff is too long. If a game server goes down on a Friday because of a bad patch and the servers on other providers can be manually restarted within an hour to working and it takes ArkServers 3 days? Maybe tell your Techies they can work some overtime? After all, to your customer, their server going down over a weekend is a major crisis.