The hardware is good, Tech support less so. The hardware is good, and the pricing is great. Just the time it takes to get a response out of the support staff is too long. If a game server goes down on a Friday because of a bad patch and the servers on other providers can be manually restarted within an hour to working and it takes ArkServers 3 days? Maybe tell your Techies they can work some overtime? After all, to your customer, their server going down over a weekend is a major crisis.

Perfect help every time. I've been using Arkservers.io for on/off about 8 months. My friends and I have always used them for our server hosting. Recently tried new mods and was unable to get the server working. They quickly and I mean quickly managed to identify the problem, rectify it and gave immediate feedback of what the issue is and how they corrected it. and I want to make a specific shoutout to Chris for all his help.

Great host for Ark Nice service overall, the support and discord are useful, server has no issues, good choice of regions to host from and the interface has all that is needed to set things up for admins. The mod interface is perfect and the company is honest, refunding any unused time when the server is canceled. Really happy with them.

Excellent and Consistent I've been using arkservers.io for 2/3 years now after having used competitors like Nitrado and G-Portal for years before, and this is the best service I have experienced. Quick setup with options that make sense, and a service that works consistently and fluidly without lag spikes like some other providers. Definitely worth the slightly increased price for the far fewer headaches.

Recent price hike isn't so great but… Recent price hike isn't so great but the user panel is the best I've seen anywhere. Gportal could learn from it, vs their lagging and non-friendly mod list system. Really wish you weren't forced into 60 slot servers, I'd gladly pay for a 10 slot option if provided, obviously at a lower cost.