Rich Curry
GBI had an issue with microsoft word that… I had an issue with microsoft word that I spent 2 days trying to fix. In the past, I was somehow able to do fix this the few times it reared its ugly head. This time, however, I was stuck so I tried Boxaid for the first time and Kristina worked for over 2 hours trying to find a solution. In the end she said that I had to do a Windows 8 reinstall. This did not cost many anything since she could not fix it. I am delighted with the service and will definitely use them again if the need arises. I highly recommend Kristina and Boxaid.
Michele
GBHighly recommend Boxaid services Highly recommend Boxaid services. We had no wait time to connect. Kristina was so helpful and resolved our issue in a matter of minutes. Service cost was very reasonable. We will utilize their services as our "go to" in the future.
Rick E
GBThey have this woman working (TODAY)… They have this woman working (TODAY) there that is SOOOOO rude and unprofessional AVOID like the PLAGUE. She is demeaning, condescending. I asked repeatedly for help clearing up space on my HD and was willing to pay but she did all she could to get me off the phone. (To a hiring paying client I am guessing) When I called back after she hung up on me I got her AGAIN (Seems she was the only one answering calls) I asked for a manager to call me, No call!! When I called back to find out why she blocked my NUMBER!!!! AVOID< AVOID< AVOID home-based service agents just looking for top dollar calls like old school cab drivers.
Lise Marinelli
GBI usually love Boxaid but not so much anymore . . . I usually love Boxaid, but the last gal was so unwilling to try to help and went out of her way to try to push me off to someone else. I had actually followed the instructions from a previous helper and called back to continue, but the new girl was supper uninterested. I'll try a different company. Dissapointed . . .
Hafsa Rana
CAI was having issues saving my pictures… I was having issues saving my pictures and videos to my external hard drive. I contacted Box Aid for the quick help and the person that I was talking to really helped me out. I was then able to save my pictures and videos onto external hard drive. Thank you so much!