Very happy with a quick and informative… Very happy with a quick and informative response to my email. Also excellent follow up support. Support continued to a positive outcome and solution. Highly recommend.

Great service and support. When I had an issue and sent an email it was answered immediately. I was very impressed with the response and the support that I received.

Excellent service Excellent service. It came in 2 days, activated online in under an hour. Now in Switzerland and enjoying Sky TV with the VPN router. Could not be happier.

NO ACCESS TO WEBSITE FOR SUPPORT OR INSTRUCTIONS!! Ordered the card and VPN router for my friend that I stay with in NL several times a year. Everything arrived, however, now when we go to access the website for help with the installation, whether he accesses it in NL or I try to access it in US, it says FORBIDDEN with the error response 403. I can understand if there's an issue with accessing the site from the US, but when I ordered it on 6Dec while in NL, there were no issues whatsoever. This is really poor service as now we can't even get any support to help set it up. If that's the case, we're still within our 14 day full refund return window and we'll just send everything back and go elsewhere.....

Rapid and helpful service The viewing card arrived within 3 days and the internet set-up procedure was straightforward. A telephone hotline is now available and very quickly resolved a minor problem that I had (a mistake on my part when filling in the activation form). Strongly recommended!