I called twice for help and nothing was… I called twice for help and nothing was resolved. I couldn't understand first call due to her accent. 2nd call asked me to reinstall and then call back. The support was closed by then. Now my laptop is unusable so hopefully the 3rd call will be a charm. If not, I will need to return it all.

Satisfaction on every order I have made. I have purchased several memory products from Crucial in the past. Each and every time, I received the items I ordered before or on the estimated delivery date. Cost of the memory was well with my budget, and I never had a "dead on arrival" problem. I will continue to make Crucial my first stop when shopping for PC memory projects.

SSD turned out unusable SSD failed to image the first two attempts, both of which took several hours to complete. After finally successfully imaging the drive, it booted on my machine, but I was unable to get any peripheral input device to work--keyboard, mouse, etc. Extensive research indicates that this is a driver update issue, but without any input source, I was not able to perform any corrective actions. In short, this SSD turns out to be incompatible with my computer, regardless of Crucial's compatibility tool.

The item I ordered arrived on time The item I ordered arrived on time, the prices are great, and the tech that helped me find what I needed was extremely kind and professional.

Painfully slow running to almost performance PC I went to the website to get an idea of what could be added to a older laptop to speed it up, I ordered it, and the laptop sped up to to almost what my desktop can do. The old boot up took about 5 minutes without an exaggerated guess, after installing the ram and ssd it takes less than 30 seconds now, and again without an exaggerated guess. I will deffinatly go to the site again when I get another slow pc.