I called in to check on the shipment… I called in to check on the shipment status of my T705 order to Canada as it did not show a shipping status after a few days on line. I explained to the CSR that I was under a time crunch to finish a PC build by that Friday. He was able to release the order and have it shipped that day. It arrived the next day, 2 days ahead of my deadline. This was the best support received from any of the PC component companies I dealt with for this client's PC build. I'll definitely be using Crucial products in the future.

SSD turned out unusable SSD failed to image the first two attempts, both of which took several hours to complete. After finally successfully imaging the drive, it booted on my machine, but I was unable to get any peripheral input device to work--keyboard, mouse, etc. Extensive research indicates that this is a driver update issue, but without any input source, I was not able to perform any corrective actions. In short, this SSD turns out to be incompatible with my computer, regardless of Crucial's compatibility tool.

I called twice for help and nothing was… I called twice for help and nothing was resolved. I couldn't understand first call due to her accent. 2nd call asked me to reinstall and then call back. The support was closed by then. Now my laptop is unusable so hopefully the 3rd call will be a charm. If not, I will need to return it all.

Painfully slow running to almost performance PC I went to the website to get an idea of what could be added to a older laptop to speed it up, I ordered it, and the laptop sped up to to almost what my desktop can do. The old boot up took about 5 minutes without an exaggerated guess, after installing the ram and ssd it takes less than 30 seconds now, and again without an exaggerated guess. I will deffinatly go to the site again when I get another slow pc.

Great technical support Great technical support. Very helpful on guiding me through the website and purchasing the correct memory.