Calm and keeps you updated and checks… Calm and keeps you updated and checks on your services,it won't ghost you like other phone companies they call you and help with any phone problems and services

Manipulative representative While I was very grateful to be able to receive a free phone for emergencies, the representative was very confusing. At the end of the sign up she asked how I was going to pay for a subscription I did not want. She demanded I paid her or it would be coming out of her check. I asked for her office number but she declined. She was persistent about the payment. After that encounter I didn’t even want to use the phone or be a part of the services.

A little Glitchy A little Glitchy I have one little question and problem, when I downloaded Messenger I tried to make a video call and it won't let me but it'll let me text. What's going on with that problem?

Sleazy sales tactics The sales rep misrepresented the whole situation. She lied or omitted many points to get her "compensation". Told me I could still use my current phone as the new one could be an extra phone. My current phones service was canceled. Sleazy sales tactics! I would never recommend Tru Connect.

LOVELY EXPERIENCE The app process was clear and easy to fill out, speed of approval was lovely as well as how fast my new phone arrived .