Convenient service This has been a great service for several years. However, I am concerned that I did not receive double minutes from tracfone...which were supposed to be for lifetime. I assume that this is a new policy by tracfone. Is this correct?

In the future In the future, I'll need to be aware of Pinzoo business hours and time zone when needing to buy minutes so there is not a delay having the minutes added to my phone.

I LOVE Pinzoo I LOVE Pinzoo! Super great customer service reps. Always courteous and so willing to help. My first transaction with one specific rep (that I have dealt with several times since) made me a long term customer, period. Oh... great prices too! Thankful I found Pinzoo!

Getting more time/money on my phone was… Getting more time/money on my phone was easy and painless. I got what I paid for. I would have liked to have had a better idea how long it would take for my newly purchased time to go into effect. As it turned out, it became effective fairly quickly - maybe an hour or so.

I've been a customer for years I've been a customer for years, love it! I get to pick and choose how i want to spend my money and never worry about a disconnect. Nothing but a positive experience!