This company is nothing but a scam This company is nothing but a scam! The service is absolutely terrible to the point where you can't actually make or receive phone calls. When the phone is turned off you will still be "using date" as well as when it is connected to wifi, it still goes off data. The company makes it nearly impossible to cancel the account but will fraudulently charge you. Their system will pick and choose your payment method no matter what settings or accounts you have chosen yourself. When you bring their mistakes up to them, wrongfully being charged, or wrong accounts being charged, they have zero customer service skills and will refuse to help you. Despite having cancelled lines, you will still be charged for these lines. The phones work terribly and be careful because you may purchase a phone from them that is no longer connected to their network but you won't know that until you try to activate it so then you have to buy a second phone from them. They are nothing but a scam, this company is only here to take your money and commit fraud!!!

Another Satisfied Customer!! I have been a Twigby customer for several years and it has been a great experience. I started with a plan and after about a year asked and was able to switch to a more economical plan. Today I noticed that I could change to the 2GB plan for the same price I am paying for the 1GB plan. Annie was able to switch me over right away. This is just another example of great customer service to go along with great phone service.

Great customer service Great customer service. Fast, simple to understand, friendly and the internet chat is great. If you’re having problems with your phone it’s a no brainer to use the chat function on your tablet or pc. The coverage is just as good as my previous service and I live near allot of dead zones so that’s saying allot.

Jon was the best! Jon was kind and fast at fixing my issue. Really appreciate and impresses how well he did.

Having difficulties deciding which cellular company is best? I recommend Twigby to anyone who has a hard time making their minds up on the different companies thats available! I have tried many different cellular companies and Twigby is a top notch company with the best ever support techs out! I have never had easier access to my account and the easiest way of switching my data plans or just being upgraded! You will never regret going with TWIGBY! COVERAGE is 100% spot on and I have never had any disconnects or problems connecting! Family plans and extra lines is at great prices! If you are having trouble deciding which cellular service to go with, LOOK NO FURTHER! You have came to the correct place! TWIGBY IS AWESOME!