Not working for international customers I have wasted a lot of time as an international customer from Germany. I was told I can use international call forwarding on my cell phone but it didn't work, because the mobile app is not working with German IP Adresses. I missed a lot of calls straight from the beginning. Now I have to go through all the hassle one more time , porting my number and switching provider! Thank you for nothing and for burning my money and my valuable time as a business owner!!!

Experience onboarding with Carra… Experience onboarding with Carra Scarbrough This onboarding team, but specifically Carra, was very easy and helpful. We have a small company of less than 15 people and this transition from phones to digital was key to the services we provide. The Nextiva team stayed in contact throughout the couple-week process and were helpful in accommodating our specific server and office needs.

Maksym Maksym, the Project Manager was very patient with us as the customer had difficulty completing the LOA which extended the install cycle a few weeks. He was diligent to follow up without going overboard. He always had a great attitude. I'm hopeful if I get the other two restaurant locations with the same owner that Maksym could be our PM again.

She was amazing She was amazing and understanding! She took time with me even when I misspelled Apple! :) She never made me feel rushed and was extremely polite!!! I wish my customer service experience at other companies was this helpful!

Nick was very helpful to our needs. Nick was able to help maintain my pricing. As I told Nick, it seems like we are using phones less and less and using TEAMS/Google Meet or other resources such as cell phones. So, keeping the price as low as possible is needed and he was able to keep the same pricing. Thank You