C. TAUBENBACH
GBWorst internet company in the country Worst internet company in the country. I’ve had them all since I’ve lived all over the USA. The speeds were so slow it would buffer more than not. They refuse to have anyone come out to find out why they show speeds different from what my computer shows! When I lost money working from home using there services I cancelled with them. Than they charged me 370 dollars for leaving them onto my credit card they keep on file. They kept charging me randomly. I finally had to block them. They are not transparent and refuse to help. Worse experience with any internet company.
Ana Mcculloch
BRGreat service Great service, always chat available.. Diana and Farro are the best! The other agents sometimes not willing to help or give us wrong information.. Technical support need to understand that sometimes error occurs and we let us down.. I use also Skyroam so I have both experiences ..
Carl Espenshade
GBThe moblie wifi hot spot wont work and… The moblie wifi hot spot wont work and burned through the data plan every day we kept getting billing notices and we couldnt get and use out of the unit We used a Hippo last time and it worked GREAT all through Europe please dont buy this unit
Simon
GBExcellent Customer Support Excellent Customer Support! Diana helped me with corrections on my account to my data plan and did everything quickly and without any hesitation! It's great to have this Numen Air device for travel, but the great support that comes with it is also an unexpected plus!
Dr E V
GBHelp from GlocalMe- thanks, Lucas! I had a technical problem with GlocalMe when arriving to France, but Lucas helped me by answering emails promptly, and that problem had been fixed! I am very grateful for that persistance and ready to help attitude! Many thanks! Elena