Support as it should be. I was very pleased with my recent contact to the support team. I accidentally activated a new device with the wrong account but Diana helped me internally with the transfer of the included data balance to the correct account. Friendly, quickly & straight forward, as it should be.

Great service and tech support We have been using GlocalMe during our travels for 2 years to date, through Canada, the US, the UK and New Zealand. We have rarely experienced any problems but on the couple of occasions we have had difficulty connecting the online service has been quick, efficient and effective. Thanks to Elaine and the tech support for quickly solving our issues.

The moblie wifi hot spot wont work and… The moblie wifi hot spot wont work and burned through the data plan every day we kept getting billing notices and we couldnt get and use out of the unit We used a Hippo last time and it worked GREAT all through Europe please dont buy this unit

This is my first time using this… This is my first time using this service. I was able to travel into 2 countries without loosing service and with consistency. My real concern was traveling into some areas with low Internet access. Not rural but close enough, I was able to keep the consistent level of internet access at all times! I was impressed. Will use this again on my next trips.

Customer agent ELAINE is very helpful. Excellent service. Customer agent ELAINE is very knowledgeable and helpful. She didn't stop until my issues were solved. Glocalme service is excellent, plus the portable wifi has a strong signal when i was in Australia. We used 5 devices and never had a problem with the connections, even my husband was impressed how fast the wifi is...and their plans are cheaper than Solis.