JR
GBDuring my travels in Europe During my travels in Europe, I really a trustworthy internet connection for my job. To my surprise, even in the far-off countryside of Ireland, I managed to find reliable Wi-Fi. Plus, whenever I had any issues and had to reach out to their customer support, they were always super fast and helpful.
Emm Gee
GBGood customer service Convenient, pretty easy to use service. What is actually outstanding is the customer service. I’ve had to reach out twice with small issues and both times were solved quickly and easily. Once over email, and another time using the chat feature. Diana on chat was quick and pointed me in the right direction to get my question answered. Thanks Diana!
Carl Espenshade
GBThe moblie wifi hot spot wont work and… The moblie wifi hot spot wont work and burned through the data plan every day we kept getting billing notices and we couldnt get and use out of the unit We used a Hippo last time and it worked GREAT all through Europe please dont buy this unit
Ana Mcculloch
BRGreat service Great service, always chat available.. Diana and Farro are the best! The other agents sometimes not willing to help or give us wrong information.. Technical support need to understand that sometimes error occurs and we let us down.. I use also Skyroam so I have both experiences ..
Deborah Shelgren
GB5 Star support I lost a device with data plans and when I linked the replacement device they disappeared. I contacted support and within minutes Elaine had found the lost data plans and transferred them to my new device. Friendly, helpful, professional, knowledgeable and smart.