Great Great lock Great Great lock. I bought three in a remodeled house we moved into. Have NOT used a traditional key yet. Only negative is lock will not open when you approach with phone or watch. Otherwise the perfect lock

Awesome idea but.. Awesome idea but.. Would be much better if it included Wifi Support. Waiting for the Bluetooth to connect each time is a little annoying. Otherwise loves it.

The level is only ok The level is only ok. The Bluetooth is iffy or at least slow so it takes a while to update it’s status in HomeKit before I can use the app to lock or unlock the door. Also using a HomeKit automation to unlock your doors when you get home has to be confirmed so it isn’t hands free which all adds up to a key being easier and faster. Asking Siri to unlock your door is nice but again phone has to be unlocked before it will work so it’s not really hands free. I realize some of these issues are because of apple’s decisions with HomeKit and security but the level app is lacking these features so you have to rely on HomeKit. My other smart lock is better because of a WiFi link, keypad, and better app. Considering the price you don’t get your moneys worth.

Beautiful design meets horrible battery… Beautiful design meets horrible battery life. I read ALL the complaints about abysmal battery life but still bought this expensive paperweight. Battery lasts only a couple weeks and support is zero help. A month of troubleshooting and when they could not find a solution they closed the support ticket. Ive owned this lock for just a year now and have been locked out of my house twice due to arriving home to find a dead battery.

Functions as expected but needs Alexa! Functions as expected but needs Alexa! Or at the very least...IFTT. Also software doesn’t always report locks and unlocks.