Worst experience ever Worst experience ever. Ordered an Apple Watch band in November, still haven’t received it and standard customer service response is “we will notify you when it ships”. Cancelled the order today. I should have read the reviews prior to buying. Avoid this company at all costs.

Great Looking Watch Band I purchased the leather Modern Band (not the Horween leather). My first impression was that this looked really good. The style is perfect for dressing up for work and social events. I just received this so I cannot comment on the durability. It will be interesting to see how well it stands up to daily use. The band shipped quickly and connected easily. I gave it 4 stars because I need to see how this holds up over the next 3-6 months of wear.

I ordered an expensive Apple Watch band… I ordered an expensive Apple Watch band in November 2022. It arrived in late February 2023. It does not fit my Apple Watch Ultra, despite being marketed to work with it. In looking at on-line reviews it seems there are many people with the same issue. Customer service sent me a video on how to put the watch band on, but it still does not fit. Customer service has not yet responded with a solution to my issue. I imagine they are very busy dealing with other complaints, but this is still poor service.

Lazy Employees Nomadgoods.com produces beautiful products, but the actual employees make dealing with this company a complete drag. They work 4 day work weeks which wouldnt be an issue, if it wasn’t for the fact that it takes them well over a week to even process and ship an order, despite their website stating that “orders placed after 10a on a Friday will be shipped out the following Monday.” Im not even sure that Nomad knows to ship my order out. Chloe who manages their support team is quick to be annoyed, and more often than not, will ignore any negativity and not respond. I had purchased a $200 wireless charging pad which was and is defective. Nomad refused to email me back, despite me commenting in the open support ticket more than 8 times. Don’t waste your money and sanity dealing with this brand. Congrats on the 4 day work week, but how about actually doing the work, Nomad?

Phone case rubber was of poor quality… Phone case rubber was of poor quality and started to disintegrate and also damage my iPhone (caused pitting of metal) after a couple of years of use. Products look attractive and well made but they are not built to last.. which ironically seems to be their USP. Poor customer service.