Fixed Situation, Satisfied Customer Disappointing experience. Ordered a kettlebell and it came completely scatched all over due to terrible packaging. The packaging was ripped and the kettlebell was exposed, causing it to scratch. Thought I resolved this by having them send a replacement. I indicated that the replacement needed to be sent with better packaging, but it came even more scratched than the first one (still completely terrible packaging). Update---- Company completely rectified the situation after seeing this review. Not only was another (3rd) kettle bell sent with MUCH better packaging, but we received a credit for this as well for the error. I truly appreciate companies like this that take time to fix the situation and care about their customers! A+ for you! Thank you!

Great customer service! I had no issues with placing or receiving my order, but the quest bars I received were firmer than normal. I contacted customer service who promptly and professionally responded with an effort to make it right. They went above and beyond to fix the issue and replace the quest bars with a much fresher box. This is the best customer service I have received in a long time! I would recommend InboxFitness to any and everyone!

BEST place to buy Quest bars. Quest bars are not cheap, but they are worth every penny. That's why I'd usually buy them 3 boxes at a time, but with shipping added each bar would end us costing 3 bucks on average. With InboxFitness's free shipping, I'm paying $2 per bar - you WILL NOT find a better deal anywhere online! The delivery is fast, too. They've made me a customer for life.

Poor customer service Very poor service. I ordered a 400lb weight set along with accessories. At 1mos. I still have not received them. Road Runner freight seems to have misplaced or lost the order. Inbox fitness only says that they will look into it. Wouldn't even give me a contact name or number or a timeframe as to what will happen next. Kind of the brush off. We're very sorry but oh well. Not good. I would be very careful ordering from them.

Great place to shop for fitness! Great place to shop with the best prices I have found on Body Solid weights. Will refer my friends to them.