TOSHBIBA Service Sucks My computer started to rumble during the guaranteeperiod. I brought it back to its reseller Computerland. 4 times they tried to fix it and blackmailed me into payment of € 81 otherwise I couldn't get my computer back. I approached the Dutch Consumers Organisation and my complaints were found to be true,m admitted by both Computerland and Toshiba. They would give it another try to repair it or I would get a new computer. I am still waiting for my computer. It's been away now for half a year, except for a few days around Christmas. Both companies lie to the Dutch Consumers organisation. They promise but don't deliver at all. So my advice to all of you : Don'T BUY A TOSHIBA product. Their service SUCKS

Poor Quality TV's Toshiba do not stand by their own manufacturing defects in their products. Their TV's are complete rubbish! The EPG takes nearly 5 minutes to boot up to display programs and schedules. The remote control output is not received and actioned by the TV for nearly 5 seconds after pressing the buttons on the remote. Clearly these and firmware issues that Toshiba will not take ownership for and want to charge for call out and repair! Save your money and buy a Sony, LG or Samsung instead. At least they work and are much better quality. Plus they understand customer service if their products have a problem! Poor show Toshiba, hence why so many customer are complaining about your company and products!

Worst technical department Worst technical department. The service is beyond horrible. Kevin Williams (Florida) has you on hold for the longest time, only to get a message that he's out of the office for the ENTIRE DAY! and does not allow you to leave a message.

Badly engineered GR-R39MD refrigerator We bought a GR-R39MD refrigerator on May 2014 from CSH branch in Kedah state. From day we noticed that the freezer doesn't freeze properly it took 3 days to start freezing and water always overflow under fridge. I called the support and their guy only came to adjust the position of the heater and ofocurse water kept flowing out. After 3 years Ice started accumulating in the freezer compartment and at certain point the refrigerator doesn't cool the food anymore and many times food will turn bad. When we called the support, we got the feeling that they don't really care. They asked for money just to come and inspect although was still under warranty. We resorted to defrosting accumulated Ice manually from time to time which started every 8 weeks and now reached every 10 days and as u can imagine it is a pain in the ass that every Toshiba buyer will face. Good h.... Toshiba, this is our last Toshiba in our house.

I just called to day with an issue and … I just called today with an issue and was going to pay the $20 fee but they out source through India and I had to repeat myself 3 times and my laptop started to die on me. The problem is with my charging port I believe. Then, when I told her she is not understanding my problem she said now I understand.????????? I told her if she can send me to customer care in the U.S. and she said there is none. ????? So, I said you know what never mind my laptop is dying and I wasted 20 minutes just repeating what I said. She tried then get my serial number to charge me and I said no thank you and hung up. Worst customer service support I have ever experienced. I will never buy another Toshiba again in my lifetime.