TradeMore

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2.30
Based on 20 Reviews

5

25.00%

4

5.00%

3

0.00%

2

15.00%

1

55.00%
About TradeMore

Our team at TradeMore strives to create a seamless customer experience that empowers people to unlock the value of used devices in a sustainable manner. We believe that an older device has more value being re-purposed out in the world than sitting in a drawer collecting dust. Our goal is to extend the life-cycle of technology, while reducing the impact on our environment and passing the value onto our customers.

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Chris May
GB

I sent 2 phones and a watch in… I sent 2 phones and a watch in February, the boxes arrived really quickly . I took them to UPS after 3 weeks I sent an e mail for a status. The web site was still showing not received . The e mail said they had then and the were behind. Then I got paid for a phone week later paid again for the watch. Now the last phone is still showing received on the web site. I had another e mail saying the would update me by the 27th March. Still nothing. I full appreciate when a company gets behind but poor feedback and not hitting your own targets is not acceptable. So come guys feedback to your customers and stop accepting more phones than you can process.

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Yoani H.
GB

Slow and unhelpful customer service The apartment number was not included in the shipping address. They stated that they couldn't change it, and FedEx will now not deliver it and will not let me pick it up from them. There is no number to call Trademore to talk to someone, and I have no way of fixing this without my device being sent back to them... so frustrating

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Danisoamazing
GB

They received my phone over 2 weeks ago… They received my phone over 2 weeks ago and still no update on their site or money sent to my PayPal account. Will not be using them again.

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Jamie
GB

After researching this website &… After researching this website & looking into reviews I decided to try my luck & buy my first iPhone from TradeMore. I’m glad I did. The shipping was fast. The price was extremely affordable. The condition of the phone was in fact “excellent” my SIM card from my network provider worked without any problems. Would definitely recommend TradeMore to my family & friends & will be using them in the future.

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Riley O'Rourke
GB

Phone came locked I ordered from Trademore and within 2 days time the "new" phone was sitting at my doorstep. Supposedly I needed to sign for it, but it was just dropped outside my apartment building. Opened it up and the phone is in excellent condition. Here's the kicker. The phone is locked and I can't unlock it. Their customer service is only available during weekday work hours while my carrier's IT department is laughing at me purchasing from a used retailer.

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