Immature & Unprofessional I needed 2 batteries for my sons iZip Chopper. I didn't have access to it as he lives 120 mi away, and I only get to visit him about once or twice a month. I used the term "izip chopper" on the batteryspec.com website and it returned ONE battery and one charger available. They are the self proclaimed expert, so I felt confident in ordering what the website recommended. They didn't fit. They wouldn't even fit in the battery holder. I wrote back explaining and suggesting that I should get a full refund and would then order the right batteries. After an email from them with the RMA and correct battery link, as well as a statement stating they did not refund shipping charges and a copy of the website text stating they "recommend" you check before ordering, I submitted the RMA and then ordered the correct batteries. I think because I had the audacity to suggest that his return policies were unfair; now there is no response to my inquiries (2 since) and my RMA has been ignored. So, I'm stuck with a pair of batteries (and shipping charges) that I cannot use. Additionally, my son has to wait another 3 WEEKS before I can drive up and visit him. I get enough of this type of behavior from my whiny, hormonal teenage daughter. At least she'll grow out of it. Never again...

Beware credit card payments Website appears legit, but my credit card number was stolen in the 24 hrs after using it on their website. I don’t believe their credit card payment option is secure, so use the PayPal option if you order from them.

Very Nice customer service -

Amazing Company!! I ordered HYS1222 battery. Fast shipping and great customer service. They were only one selling this kind of battery. Very happy. Saved me a lot of money. THANK YOU.

battery stop to work after 2 weeks i got just negative expirience.qwality was terryble.castomer service is not proffesional.i lost money.