Very Nice customer service -

They gave me excellent service Got my batteries right away. I really appreciated there website that had all of the relevant dimensions and battery specs, as well as pictures. Also appreciated there rapid attention to my order that I needed rignt away. I'll be back and will recommend them to otheres.

Went extra mile for me! My tennis ball machine died, but I wanted to sell it. They sold me all the right parts, but I systematically checked the battery types, sizes and even then the jumper wires since the old batts had wires glued in series. I now know what a reducer is - connects f2 to f1. Even with low prices they still spent plenty of time with me even tho my purchase was under $100. Saved me time and money. I'll buy my ezip bike batteries from them next.

Long Time Customer - BatterySpec Always Takes Good Care Of Me I have been a BatterySpec customer for nearly 10yrs. I've used them numerous time for replacement batteries for both personal and professional gear. Thier website is easy to navigate and helps you find what you need fast. Tech specs are also available, so you can be sure it fits before you order. Shipping is reasonable and fast. I am fortunate to live within an hour of their business. During my last visit, they took the time to test the charging circuit of the UPS I was buying replacement batteries for. They are knowlegeable, friendly and have always been helpful. Their batteries are great, and have always performed well. I have never had an issue or premature failure with any of their products. Highly recommended!

Wrong battery, ignoring my support / RMA Requests Was sent a battery that did not fit my product despite the website description. Filled out an RMA form on their website and did not hear back. Called to ask for an update and they claim they didn't receive an RMA form and asked me to email it. I tried filling out the form on their website again to print it but had no print option, no option to save it. Filled it out and screenshot it, then emailed it to the support email address. Called back the next day and they still claimed they hadn't received it. At this point I'm giving the whole thing up as a bad job. I will never order from them again and I highly suggest anyone reading this review avoid them like the plague if you expect anything resembling customer support.