They ignore calls, emails, messages I purchased an (expensive) aftermarket custom remote for my vehicle Blu-ray player. It arrived timely, but does not work to operate my player. I have tried for several days to contact them via several methods and cannot get any response.

Don’t waste your time or money. Terrible company, ordered a remote, it came, didn’t work. Contacted them company and they told me they don’t sell a remote for my unit and that I had ordered one for an entirely different brand. I showed them Where on their own website That they advertise having a remote for my unit. They apologized and said they’ll have it looked into, and that if I pay at my own expense to return it they will Refund my the cost of the remote. This was Completely their Error, but expected me to eat the shipping costs. Meanwhile they have not changed their website, so someone else will fall victim to their con.

Worst company ever tried to return tv… Worst company ever tried to return tv control because I didn’t need it and they mess me around asking for photos of control W t f $50 down the drain

Don't just take my word, read other reviews as well Read other reviews. They falsely advertise remote control models that they do not possess and clearly have no intention of updating their website to reflect this. They send you a different model (which you can get many places cheaper) and tell you to use it instead. What this company is doing is classic bait and switch and is actually illegal and I will be reporting it.

They showed it would take 5-6 days to… They showed it would take 5-6 days to receive key. After 5 days I notice the tracking number didn’t even show it in the system. I “chatted” with someone who assured me they update me on tracking and it would be here by the end of the week. I emailed them and ask them to refund my money. Of course they acted like it was their courier fault. And said they would check on it. Really they already “checked” on it.