Scam I ordered the headlamp and they… Scam I ordered the headlamp and they took the money from my credit card right away. I never received the headlamp. I sent emails and called the phone number but nothing worked. I filed a complaint with my credit card company and they put the money back into my account. I then received an email from Bionix saying that my headlight had shipped. That was 2 weeks ago and still no headlamp. Calls and emails are not answered. This company has great advertising but no product to deliver. Complete scam look elsewhere.

For the price I ordered about 12 to… For the price I ordered about 12 to give as gifts, so far compliments and more compliments, I would like to sell it in my store, it's a pretty good headlamp and delivers on its promises! Very bright, the wave sensor works great, and it's sensitive singer, just hope you're not one of those that moves your hands so much hehe ! Great headlamp

If I could give less stars If I could give less stars, I would. I ordered a total of 3 units on December 3rd, 2022 and haven't received anything yet (the date of this writing is January 3rd, 2023). I have called and left voicemails with no replies; I have emailed many times and received two cryptic responses - both promising that I will receive my orders in either 3 to 5 business days, or 3 to 7 days, both with guarantees that this isn't a scam. The last reply was last week - promising tracking info. Haven't heard anything yet, and I've sent two more emails since then looking for the tracking info. I asked for either a refund or my items. Seems like a bogus company at this point, and I would urge others to steer clear of these fraudster.

Extremely Frustrating Experience Making the order and their taking my money went smooth as glass. EVERYTHING after that was a frustrating mess. It is simply impossible to contact anyone in the company, from supervisor on down, by phone. The only nu.ber I could find went to a worthless recording. Multiple, MULTIPLE email requests for a phone call or contact of any kind by a supervisor went unanswered. The only time any action was taken with my order was (surprise surprise) on the days I sent emails requesting to cancel my order. Even then, after they supposedly shipped the order, it sat in their warehouse woth a label created, but not being picked up by the carrier for a week, until I sent yet another email saying to just cancel the order. Surprise, again, that day it was released to the carrier...Oops, sorry, can't cancel now... Utter lack of Customer Service Just a complete Charlie Foxtrot

Never received my order I ordered 4 headlamps in November 2022. After multiple emails to customer service and "apologies" I still haven't received them. It's now August 2023. I'm still trying to get my money back.