Expensive Thumb Drive with worthless app The truth is that the PhotoStick is nothing more than an overpriced thumb drive with an app. There is apparently one for Windows PC's and another for Apple products. Biggest difference is that the format on the thumb drive in not compatible between the two. When it works, the app does not find photos in the cloud (iCloud, Google Drive, DropBox, etc). Seems to do a fair job finding photos and videos on the hard drive. The organization they boast about is not automatic and there is little, if any, documentation on it. If you call Customer Service they reluctantly agree to send a replacement as the standard "fix" for all problems. They did send me instructions on requesting a "RETURN AUTHORIZATION" however they do not ever respond to the request. Buyer Beware!

If i could give minus 10 i would. If i could give minus 10 i would. Do mot trust this company. I ordered in the christmas holidays, it still hasnt arrived. They keep sending me automated emails, tracking emails that are fake - and now thwy are saying they cant track once it leaves the us. Total crap service. Fake cheery customer service that are lying. And they refuse to reimburse because apparently they shipped - yes I stupidly bought two. And they have not stopped spamming me other nonsense devices. Rubbish. The whole experience is poor. Edited- this reply is the same email they keep sending me. Then they say its been shipped and can’t be traced and cant give a refund because they shipped it. Such a scam.

Ordered, never received Ordered. Never received. Tracking said DHL sent it back. Never received any form of communication from DHL re delivery. Contacted supplier asking for reimbursement. Automated responses to my emails. No product received, no reimbursement either. If I could give 0 stars I would.

I have been trying to unsubscribe from… I have been trying to unsubscribe from your company (10 times a day for the last 4 months) with not even the slightest hint of it being done. I have purchased your photo stick good idea but it has its problem's. NOW CAN YOU UNSUBSCRIBE ME FROM YOUR MAILING LIST OR DOI HAVE TO TAKE IT FURTHER

Rachel on the support team was most helpful. Rachel is the member of the support team that made my experience a great one. She went above and beyond in helping me accomplish my task.