
andy thomas
GBI ordered an Echo 4 battery base back… I ordered an Echo 4 battery base back in March. Delivery was a little slow, but that wasnt a problem. It sits in our spare room permanently on charge. The other day we thought we would move it to the garden. Display was showing full charge (4 blue dots). Unplugged and and everything died. Unplugged the Echo and charged the battery pack, 1 min later ( and lots of flashing lights) and it showed full charge. Tried again and all failed!!! Then the fun REALLY starts. Went to paypal to track the supplier domain- no longer active ( sent a dispute to paypal) Found a Facebook promoting their products, made a comment - still no reply 2 days. later. Found a facebook page (GGMM Support, worrying) Not allowed to make posts but sent a message. got a reply saying they needed the invoice number etc that I could get from my order history - Except the domain On my paypal invoice is not live anymore! I replied attaching a copy of my paypal transaction. How long this will take to sort out Lord only knows. But like all these situations, its not getting a refund its about having a good working product. Sadly I havent got one of those and it looks like a battle ahead!!!

Linda
HKWow,really nice GGMM M3 speaker I can not believe it, I found it, that's the wireless speaker I long for. It suits for my study room very well, and sounds very amazing. I will ask my friends in to buy it too.

John Russell
GBBrilliant customer service Brilliant customer service I received a Echo dot3 portable charging unit D3 for Christmas and I had a slight problem, contacted a lovely lady at Ggmm called Sylvie who contacted me the same day as I made the query. Sorted it with a replacement unit within 2 days and they didn’t even expect me to send the old unit back which is just brilliant customer service. Nice way to start the new year . Can’t thank them enough for the ease of working with a very professional company 👍😄

Rob
CAGrate company let's make them famous. Great company let's make them famous. Echo dot battery dock

Andy Earnshaw
GBDO NOT BUY FROM THIS SITE. DO NOT BUY FROM THIS SITE. I ordered a battery base for Google Nest Mini on January 10th. I got a shipping confirmation about a week later. The shipping confirmation has not updated since then. I've tried reaching out to GGMM.com on their chat and via their support email but have received no response whatsoever.