Outstanding personalized service with commitment to details. I worked directly with Ilene. Every detail was communicated, every question answered, every concern addressed. She went above and beyond to make both of my current projects perfect and professional looking and sounding. I am a repeat customer to Bison Disc initially because of pricing. I am now an exclusive client with Bison Disc due to their commitment to excellence. This is primarily due to outstanding customer service from Ilene and her knowledge of when to involve the art department and administration to problem solve. I'm not an easy customer, but Ilene makes Bison Disc and easy choice. Thank you for making my project awesome. Robert Heft

Wow! My first demo ever! Just arrived -my first CD voice over Demo -it came out so beautifully designed & packaged that I want to frame each one before sending them out-Really! that fantastic-they know what there doing. Bob is the best MAN FRIDAY so to speak -I thought was taliking to an uncle of mine-definately a relative! Thanks to all at Bison Disc...sincerely Bob Van Lindt

Bad experience I made an order when the time come for me to pick it up I did not receive the whole amount. The rest had to be shipped to me. I went on again to make another order. My sales rep (NAME) told me that it would be done on this date. I call him on that day and it wasn't done. He then gave me another date which he couldn't met. Because I didn't pay for the order to be expedited then they just go back and forth. I don't think I should've paid for the order to be expedited because they didn't give me the first one on time neither did they give the second one. I don't if the company as a whole do business like, but (NAME) is not a man of his words at all.

Not impressed. The original set up was good, the person that took care of me was very helpful. However, I was disappointed with the packaging. The mailers I received (cardboard envelopes) were very nicely packaged, even though there were only mailers. The box in which they came had plenty of room for all of them and there was some additional paper inside to cushion them. Quite the opposite with the actual CDs. The box in which they came was barely big enough to fit the 50 Cds. This resulted in receiving several broken cases and some others were scratched. When I mentioned that to my contact, she suggested that I send her pictures of all the broken CD cases. I was disappointed with that answer.

Unprofessional Had call from this place because of a online quote, explained my whole schedule and availability. Was promised 100 copies by the 26th with a lot of hoops to jump, reason I wanted to make sure, Ruth who took my order such a sweet person until the week before the dead line. It seemed more like a sales call than a company who provides the costumer service a costumer requires. Soon after out of frustration due that cd's were promised I get a 140 dollar extra fee to expedite, sure I agree and tell them I will make a review about the bad service, Sandy Cleeveley calls me telling me they will cancel my order because I said what seemed a "threat" to her. It's the 21st century, people make complaints for bad service, if you cant take it don't make fake promises. Never ordering anything from this place. Now I don't have CD's and a bad, terrible experience with this place. Oh and the reply, now I get called a liar. I don't need to lie, what I need is 100 copies by the weekend. Go to yelp reviews check other peoples reviews. No need to lie.