Worst ever experience, they are unethical, unprofessional and impractical One of the worst experience, whether it is quality of product or the services offered. They sold me shoes worth 5000 bucks and condition of one show is fine and other one has come up with cracks within 2 hours. They don't even have sense to at least talk to customer even after writing a lot of mails. without understanding the problem they are simply denying that we cannot replace your product. Only reason that 30 days have passed from purchase even though product has not been used. Highly disappointed from Blackberry as a brand, sorry would rephrase "not better than roadside vendors" I would make sure that i do not buy even a single product from this company ever and neither would let anyone in my knowledge buy it. Worst ever experience, they are unethical, unprofessional and impractical people running this company.

Blackberry Passport is 5 years ahead of all the rest Bought a black passport 3 years ago and still using it, then bought a red for a 2nd phone and bought family 2 sliver ones recently. Faultless, slick, endless battery power, easy to navigate, faster than my laptop on the internet and easy to type up letters and documents. Runs spotify and whatsapp and telegram and all the rest.

Love my key2 Love my key2, the build quality, keyboard & superb battery life (2 days easy) just a shame it hasn't been updated past android 8.1

Stop deliberately creating waste In January this year, you claimed your devices would 'no longer operate' when you ended services including your app store. However, BlackBerry phones running BBOS still function very well. On the other hand, you bricked your BB10 phones and PlayBook tablets through this and worked with US carriers to blacklist your BBOS phones, which would otherwise work as they still do in other countries. Your devices were the first popular smartphones but, due to misinforming customers, are now mostly electronic waste. How does this make you feel?

Best customer service ever I was surprised by the level of customer support I have received. There was an issue with my blackberry functionality, which resulted by my own fault. I have contacted customer support on BB website for an advice. I have received immediate phone call from customer service. This guy spend half an hour on phone explaining and leading me step by step to solve the issue. And it was solved. Customer support was way above my expectations. And phones are good - still using it.