Jimmy whitten
GBAwful dishonest sales process. Bought a stack washer dryer. $1250 with tax. Same price all over town. Promised free dilivery and install. Go to pay and price goes to ne'er $1500. Included a hose package. I decline package and they tell me they will not install without new hoses. Almost $250 in hoses your kidding me. Well unit gets delivered and guess what. It comes with new hoses. Ask delivery man to install and he declines You did not buy new hoses. Look there are the new hoses in the unit. He stated he cannot install because I did not buy new hoses. Well I install it and head to HH Gregg. Find the salesman ask what's going on. He say I did not buy the hose package so no install. I told him the new hoses come with the unit he says they are not the hoses we sell. Well he sold then to me with the unit. Find a manager same question. You sold me a new unit with new hoses and installation is suppose to be included. Same answer you did not buy new hoses from us. Where do you think the new hoses came from. He. Says GE. They are not our hoses. End of story. Buy anything from HH Gregg and don't buy there inflated by three times install hose packaged. They just dump the unit and leave. You can hose me once never again
r b henry
GBoutstanding service at Virginia Beach store we bought an inexpensive tv - you get what you pay for. The video and audio were really bad. If that is normal for PROSCAN TV they need to stop carrying it. Anyway, took it back 2 weeks later , without the box, told them it was a poor tv (not HH Gregg fault) , they took it right back, and let us exchange things without questions and box. Could not have been a better experience. Bought a notebook while we were there. It benefits a company to have good service. We will be back.