hhgregg

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1.83
Based on 12 Reviews

5

16.67%

4

0.00%

3

8.33%

2

0.00%

1

75.00%
About hhgregg

hhgregg's online source for electronics, televisions, plasma, lcd, dlp, appliances, refrigerators, washers, dryers, dishwashers, ranges, DVD players, home audio, car audio, laptops, computers, digital cameras , mp3 players, small home appliances, digital camcorders and more. Research, compare and buy securely online; pick it up in a store.

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Greg Shrewsbury
GB

No NO No!!!! Well I should have had a clue by the second attempt to deliver and they didn't show. By the fourth attempt though I knew I'd never do business with them again. I went to the store and picked out a washer and dryer combo, simple enough. It took FOUR attempts to get it here. The first couple of times they literally called me while on delivery and said they can't find it and left. I live in apartments and it's not that hard to find mind you. Anyway, Finally on the fourth attempt they find it and guess what? the washer was dented!!! They waived the delivery fee because it took so long and then knocked off $100 for the damage. All good right? NO~!!!!! ONE WEEK!!!!! into use and the washer flooded my house!!! not kidding!!! The sensor or something went bad! Soo i said come get this thing outta my house asap! It is now 1.5 weeks later and still getting run around with someone who has to look at it first and confirm..yup it's broken before they will take it outta here. This place it awful and I would steer clear of going here at all costs! Never again!!!!!!!!!!

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Joni Lee Phillips
GB

I wouldn't even give Samsung … I wouldn't even give Samsung refrigerator a 1 star. I purchased a stove, refrigerator, and microwave as a bundle package at HHGreg back in 2013. My stove has been great...but my refrigerator has had alot of issues. I have done called the people out here 4 times because the fridge freezes up. Now after not even 5 years of having the side by side refrigerator it goes completely out. I am beyond furious!!! I have children and can't go without a fridge. Thanks to well over 2,000.00 spent it was a waste. Never again will I buy anything Samsung!!!

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Jeanne Llera
GB

Horrible delivery and products weren't new Terrible delivery. The guy lied he ever came, then he was rude and cursing. He pulled the items out, which were not in boxes and looked used. Started threatening me, because I was calling the store. I felt scared and my new neighbors came out and called the police. The guy left the stuff, jumped in the truck and drove away. Not one apology I got from HHGreg.

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Brian
GB

Megan Dean was extremely professional… Megan Dean was extremely professional and very helpful didn’t get the car for personal reasons. But I did receive the help and care I needed when wanting to buy a car I highly recommend to shop with them and look for Megan Dean.

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Antoine Sewell
GB

Buyer Beware I want to start off by saying that the management at this store is horrible. I say this after having a few unpleasant visits to the store and the encounter with them both on the phone and in-person. My horror story started March 16th 2016 when I visited the store to purchase a refrigerator. After shopping around , I found you all to be the best value for the money. So I thought.! I purchased an LG french door side by side refrigerator. I also purchased a 3 year protection plan to be safe. Well, after delivery, we noticed that the icemaker never worked so I called the store and they immediately directed me to the manufacture. I called LG which immediately sent a service person to address my needs. Infact they sent him 8 times for the same problem and it never got fixed. LG ended up buying the refrigerator back and sent a credit to the same HHGregg store. I go in to pick out another refrigerator and to cancel the remaining warranty on the old refrigerator. I finally get a new refrigerator(Samsung) picked out but no one at the store had any knowledge of how to get me a refund on the cancellation of the warranty. After me doing my research again, I ended up getting in touch with the right department at your corporate office to get the warranty canceled and a refund processing. Well the new refrigerator was delivered and missing the bottom legs, So I called the store and asked for the manager and I informed him of the missing legs and he tells me to order them from Samsung and he would get me reimbursed, So I asked exactly how would you reimburse me? He said with a store credit. I informed him that I had no need for a store credit and that I wanted someone to come fix the missing part. He said that they couldn't and insisted that I should call the manufacture. I told him that this was unacceptable and I asked for the corporate office number and he replied, It's on the website and then slammed the phone down on me. Well I started checking the reviews for this store and I see that they are horrible. I see why.. I manage a car dealership and if I had anyone in my employ to treat any of my customers the way that this manager has treated me, I would fire them immediately. Reviews usually tell the story and with that being said, I am off to put appropriate and honest reviews on this store and your company. Buyers Beware of HHGregg.

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