Worst internet purchase of my life. I can finally say I've had the worst internet purchase of my life. Ordered a camcorder from primotronix because they were cheaper than the rest - 30 DAYS LATER, about 10 phone calls and 10 emails with customer service saying the item will be shipped "within 48 hours", I finally get my camera.... only, the power adapter is obviously made for another country. I placed my order on 5/14 and on 5/22 someone called me to try to upsell, which irritated me and then they said they'd process the order. So not sure what they were doing between that? And my camera was shipped from Amazon, with the order date of 6/11 even though I did not order through amazon. Very interesting.

Execellent pricing, service and prompt delivery. Primotronix came through with the exact Nikon lens I was looking for at the best price I could find. They called to verify the order and provided me with additional products which were on a previous sale to complete items I would have otherwise looked for elsewhere. Staff were informative, pleasant and expedited the order promptly. I will look to them for future purchases and recommend them to others. s.t.crook

I thought the website is very user friendly and organize. One of the lowest price on camera, I found this website by using pricegrabber. I would defininetly buy again. Only complaint is, customer service was very hard to reach and took almost two weeks to process our order, it's understandable for this time of year (Christmas shopping). If those two issues are fix, this site will be in business for a very long time.

Well Done! Product came as described and on time. With all the problems with unsavory online vendors not properly labeling products as coming with a valid U.S. warranty or as gray market goods Primotronixs sells at a very reasonable price and tells you up front not to worry it is not a gray market item that indeed it comes with a U.S. warranty and will even call you to verify your order to make sure that you needed what you ordered and did not maybe but down the wrong number with out trying to pressure you into buying something you don't need. Provo

Excellent Prices I was skeptical about Primotronix because I had never heard of them before, but after seeing other reviews I decided to give them a shot. I placed an order for a 7d and the 24-105 L series lens. Less than 24 hours later I was contacted by Charles at primotronix to confirm my order. Not only was he polite, but also offered to upgrade me to FedEx shipping for free. I was told all merchandise is shipped new, in manufacturer's original packaging with warranty. I saved a solid 400 dollars ordering from Primotronix rather than B&H and I'll probably order from them again.