primotronix

1266 E. Main St, 06902, Stamford, United States
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2.80
Based on 20 Reviews

5

40.00%

4

5.00%

3

0.00%

2

5.00%

1

50.00%
About primotronix

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Bill Gilchrist
GB

Not worth the wait, online, on phone Ordered camera 12/4. Received a confirmation email stated my order was transferred, no further communication until I called them 7 days later. I was told my order was now verified. Waited on hold for 30+ minutes. Called 12/17 and waited online for another 30 minutes +, I was told my order will arrive Friday but there is no tracking number. If it gets here it will be 17 days later. Not your typical, efficient, friendly vendor. Would not use again.

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Ray Thomas
GB

Lying thieves Ordered a camera and lens on line. I didn't receive any acknowledgment so I called and talked to a salesperson. After he tried to sell me a charger and battery that was included with the standard Nikon offering, I cancelled the order. I looked at my credit card statement a week later and noticed they had charged me the full amount of $1160. I called them multiple times and they lied about sending me refunds. After a month of lies Bank of America got me a full refund. Summary: Stay away from any company based in New York. I have multiple bad experiences from these crooks. America Cameras is related to Primotronix.

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Frederick Williams
GB

Shopped for lowest price and paid for it Thought I was buying Canon t3I for $509.99 free shipping and ended up paying $689.00 for upgraded battery and cheap bag after 3 weeks of calling to see where my "in stock" camera was. Only after I agreed to upgraded kit did I get camera in 2 days. The upgrade was supposed to net out to $649.00 but then invoice came with shipping and insurance charges. Your typical bait and switch deal and I allowed myself to fall for it. Shame on me, but if anyone buys from these guys, beware. Yes, I consider their tactics as "rude conduct".

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october24
GB

Worst internet purchase of my life. I can finally say I've had the worst internet purchase of my life. Ordered a camcorder from primotronix because they were cheaper than the rest - 30 DAYS LATER, about 10 phone calls and 10 emails with customer service saying the item will be shipped "within 48 hours", I finally get my camera.... only, the power adapter is obviously made for another country. I placed my order on 5/14 and on 5/22 someone called me to try to upsell, which irritated me and then they said they'd process the order. So not sure what they were doing between that? And my camera was shipped from Amazon, with the order date of 6/11 even though I did not order through amazon. Very interesting.

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Tony
GB

Awful Company, Awful People 1) Called 2 days after my order to try to sell me an over-priced battery with strong arm tactics and a completely rude person. 2) Charged me right away, before shipping the product 3) Product had not shipped after 12 days. 4) 3 attempts to contact customer service on hold 20 minutes each time 5) Sent an email to customer service asking for information regarding my order, response was a note telling me to call the customer service line. 6) Had to call the bank to cancel the order. These people don't care one bit about their customers.

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