Your webpage forced me to use my paypal… Your webpage forced me to use my paypal account. I wrote you immediately to get it switched to my company credit card. No one ever contacted me. Follow up: They sent me an auto reply to this comment asking me to expound, so I did. Now I get an auto reply saying "We are sorry that we have not yet received any feedback from you". Do yourself a favor and pick a different company that uses humans occasionally.

Great product but received phishing emails after purchase The product was easy to install, came with everything needed to do the replacement, and arrived on time and safely. Why the 4 stars vs 5? Within hours of using my PayPal account to make my purchase from Lenovobatt I started receiving MANY phishing emails using “PayPal receipt” as the title for an included link. Until this purchased, I had NOT used my PayPal account in years. Thank goodness I know better than to open the link. I sent Lenovobatt an email about the phishing emails, asking if they sell personal information to other parties. The response I received days later was “our records show your order was shipped and delivered….” They have yet to respond to my phishing email inquiry.

Timely Shipment; Poor Product The battery arrived in a timely manner, but I am unhappy with the battery itself. The life is about 3-4 hours, which is no better than the battery I was replacing.

Battery works, some Windows 10 battery status issues After just installing the battery it seems to work. I'm using a windows 10 operating system. The battery icon doesn't recognize the battery however after unplugging the cord the computer is still running -yay! I've tried troubleshooting and updating drivers but I still don't have a status for how charged my battery is from the laptop. It would be good if lenovobatt could address operating system work arounds to have this error resolve or acknowledge that this software issue cannot be resolved. I'm aiming to dualboot to linux and hopefully there error will go away on the other operating system, but a workaround for windows 10 would be appreciated. For now I'm offering a 4/5 +- depending on the next month performance.

The new battery will not charge The new battery will not charge. The charger and operating system test good. The battery charge did not increase at all after 48 hours connected to the charger. Support was terrible. They requested photos, videos, and then told me I need to "fully charge (more than 12 hours) and discharge it to 5%-10% for 3~5 times ... before use." This after I told them that it would not charge at all.