Bought a s21+ oled screen t Got a s21+ oled screen that no matter how much I factory reset or reinstalled parts it wouldn't function properly. So now I'm stuck with a piece of crap property because they want me to pay shipping to return it and onto of that charge restock fee. Had a professional take a look and the original parts malfunction when put with the replacement. Can't take pictures and some apps won't open or function. Finally got Sim card to be read.

Defective Merchandise, Partial Refund! Ordered/received a smartphone camera lens assembly found to have micro scratches on camera lens. I returned defective part but this company only refunded cost of part itself, not the shipping fees nor the cost for return postage. I have never in my life, experienced such a blatant rip-off by an online retailer that would not provide a full refund, including shipping costs for defective merchandise. I intend to post this on FB and as well and made permanent note in my cell phone to never deal with Repairs Universe, nor their apparent supplier "Fixez.com".

Terrible Customer Service While the prices are low, the customer service is terrible. My package with my SIM card tray never arrived and they were completely unhelpful. Customer service just told me to make a claim with route as I insured my package that way. However, the reply was Hang tight, your package is on its way. Looks like this item is ineligible to file until 11/01/2023.. My phone is not usable without a working SIM card tray. I ordered overnight shipping so I would have a phone right away. It is true that with Route insurance I was refunded my money, but I had to wait a week.

They are great suppliers They are great suppliers. Completely reliable company to buy what you need. order 5308574

Love repairs universe! Been ordering parts from repair universe for a couple of years now and I must say I love them. I wish they intergraded real reviews on their own website that way us customers can leave them there and not on another website. My paid shipping is always quick with RepairUniverse and I love their customer support.