Absolutely a great deal Absolutely a great deal. I received 2 Denon SC5000 and 2 flight cases for 1998USD. Shipping was fast and boxes packed well. My only issue was the initial communication about the shipping status did not match what the carrier had on their tracking site. For 3 days the status showed only tracking information sent and not shipped. After reading reviews here I balked and was attempting to cancel/RMA and had actually ordered the same Denons from another site sans the flight cases. I HAD to get this shipment before Christmas. Items finally shipped on late Monday and I received them today (Thursday). I will definitely look here again in the future. Alex was helpful! Cheers!

Great price and customer service but not the perfect shipment ! In general it was a good experience. The chat service agents were very kind and fast for answering my questions. It is not 5 stars because the keyboard I purchased came in the original brand box, so , Fedex left it out my house´s main door for hours before I got at home and took it. I think It was a little risky in Denver City.

Transform your music into an… Transform your music into an unforgettable experience with ProSoundGear’s array of instruments, lighting, and audio tech. Each purchase is a step toward creating not just sound but timeless moments in your musical journey.

"EASY return" policy fradulent… Purchased a mixer at the beginning of this month to be used in a theater show. The mixer on two occasions had USB issues and created a catastrophic event where there was no audio during in the middle of the performance on two separate days. Reported to Mackie and they said that likely the PC board is the problem. Told by Mackie get a replacement from ProSoundGear. You can only email someone about issues, no live person. Over 13 email exchanges with James Grene at PSG stating that I need to prove that there is a problem with the mixer for them to warranty or return mixer. Sent them a video when the audio crashed during the performance (obviously was not video of the actual iPad mixer- just the loss of audio), but that was insufficient for them and they blamed that it could be human error. Okay, so, I how am I to prove that there is a problem when it is a glitch in the mixer? Decided at that point to return the mixer based upon their Satisfaction Guarantee refund policy. They state that I will have to pay a restocking fee for the unit (which could be 15 to 30%)! Website clearly states that if I return the product in like new condition with all materials, packaging and no evidence of damage that I should not receive a restocking policy however they are not backing down on restocking. Situation is still currently under dispute with them and I may change this rating based upon the outcome. Warning, their Easy Return Policy is untrue. I just want them to deal with this fairly and understand that this mixer is not working properly and either send a replacement or allow me to return it for a full refund. UPDATE: Requested a RMA and seems like they are ghosting me with no response. Read other reviews about how items get returned and they claim it's not resalable (when buyers says it was like new) so they charge a restocking fee (up to 30%). In any case their EASY Return policy is already proven to be frauduluent.

Strongly recommend buying from Pro Sound Gear!-Mumblebagz I was a little skeptical at first because of some of the negative reviews but their was a deal I could not pass up and Pablo C. was excellent help. Shipping was fair or decently fast and the product came as expected or if not better! Very satisfied and I am super happy with my purchase. I strongly recommend buying from this company. I will be buying more equipment, Thank you very much!!!