Good, but dropped the ball a bit on shipping... Ordered a Zoom guitar pedal. Because the ship address was different from the billing address, they immediately requested a photo of driver's license and credit card with just last 4 digits exposed. No problem... sent it right back. Got an email it was going to ship asap, then.... nothing for 3 business days. Called them, "Hey, What's up?" They dropped the ball and Chris, while I was on the phone ran and got a unit and packaged it up for overnight. Arrived very quickly after that. Kudos on acknowledging the error and quick follow-up.

I ordered a rb dmx1 and due to the… I ordered a rb dmx1 and due to the volume of people that have also ordered the same thing. The shipping time was a little out of my timeframe and i talked with Pablo off an on and he was very responsive and took care of me and knew the answers to the questions i had. I would recommend this company for sure, but i would suggest clarifying with them on what order item you are purchasing just in case if you are needing or expecting something fast, just simply due to stocking and pandemic issues. Thanks guys, ill be back in the future

Transform your music into an… Transform your music into an unforgettable experience with ProSoundGear’s array of instruments, lighting, and audio tech. Each purchase is a step toward creating not just sound but timeless moments in your musical journey.

False Promises I purchased a bundled set of mixer/speaker in July and they only sent me the mixer without telling me the speakers were sold out. Had to fight with their customer service team to give me a refund a month later after they still couldn’t give me a good date. They refused a refund for several weeks. NOW I just purchased a new mixer through the reverb site for a party this weekend. I made the purchase Tuesday and the product said next day delivery so I thought I’d have time to test it before Saturday. Nope. I failed to see pro sound gear was the supplier and OF COURSE the website lied and the dang mixer still has yet to even be shipped. I let reverb know so I’d hope they get on it but who knows. They either have a terrible business model in coaxing people into purchasing things on false promises, or they need to invest in more developers to update their site more regularly.

Absolutely a great deal Absolutely a great deal. I received 2 Denon SC5000 and 2 flight cases for 1998USD. Shipping was fast and boxes packed well. My only issue was the initial communication about the shipping status did not match what the carrier had on their tracking site. For 3 days the status showed only tracking information sent and not shipped. After reading reviews here I balked and was attempting to cancel/RMA and had actually ordered the same Denons from another site sans the flight cases. I HAD to get this shipment before Christmas. Items finally shipped on late Monday and I received them today (Thursday). I will definitely look here again in the future. Alex was helpful! Cheers!