Absolutely a great deal Absolutely a great deal. I received 2 Denon SC5000 and 2 flight cases for 1998USD. Shipping was fast and boxes packed well. My only issue was the initial communication about the shipping status did not match what the carrier had on their tracking site. For 3 days the status showed only tracking information sent and not shipped. After reading reviews here I balked and was attempting to cancel/RMA and had actually ordered the same Denons from another site sans the flight cases. I HAD to get this shipment before Christmas. Items finally shipped on late Monday and I received them today (Thursday). I will definitely look here again in the future. Alex was helpful! Cheers!

Good, but dropped the ball a bit on shipping... Ordered a Zoom guitar pedal. Because the ship address was different from the billing address, they immediately requested a photo of driver's license and credit card with just last 4 digits exposed. No problem... sent it right back. Got an email it was going to ship asap, then.... nothing for 3 business days. Called them, "Hey, What's up?" They dropped the ball and Chris, while I was on the phone ran and got a unit and packaged it up for overnight. Arrived very quickly after that. Kudos on acknowledging the error and quick follow-up.

Transform your music into an… Transform your music into an unforgettable experience with ProSoundGear’s array of instruments, lighting, and audio tech. Each purchase is a step toward creating not just sound but timeless moments in your musical journey.

False Promises I purchased a bundled set of mixer/speaker in July and they only sent me the mixer without telling me the speakers were sold out. Had to fight with their customer service team to give me a refund a month later after they still couldn’t give me a good date. They refused a refund for several weeks. NOW I just purchased a new mixer through the reverb site for a party this weekend. I made the purchase Tuesday and the product said next day delivery so I thought I’d have time to test it before Saturday. Nope. I failed to see pro sound gear was the supplier and OF COURSE the website lied and the dang mixer still has yet to even be shipped. I let reverb know so I’d hope they get on it but who knows. They either have a terrible business model in coaxing people into purchasing things on false promises, or they need to invest in more developers to update their site more regularly.

"EASY return" policy fradulent… Purchased a mixer at the beginning of this month to be used in a theater show. The mixer on two occasions had USB issues and created a catastrophic event where there was no audio during in the middle of the performance on two separate days. Reported to Mackie and they said that likely the PC board is the problem. Told by Mackie get a replacement from ProSoundGear. You can only email someone about issues, no live person. Over 13 email exchanges with James Grene at PSG stating that I need to prove that there is a problem with the mixer for them to warranty or return mixer. Sent them a video when the audio crashed during the performance (obviously was not video of the actual iPad mixer- just the loss of audio), but that was insufficient for them and they blamed that it could be human error. Okay, so, I how am I to prove that there is a problem when it is a glitch in the mixer? Decided at that point to return the mixer based upon their Satisfaction Guarantee refund policy. They state that I will have to pay a restocking fee for the unit (which could be 15 to 30%)! Website clearly states that if I return the product in like new condition with all materials, packaging and no evidence of damage that I should not receive a restocking policy however they are not backing down on restocking. Situation is still currently under dispute with them and I may change this rating based upon the outcome. Warning, their Easy Return Policy is untrue. I just want them to deal with this fairly and understand that this mixer is not working properly and either send a replacement or allow me to return it for a full refund. UPDATE: Requested a RMA and seems like they are ghosting me with no response. Read other reviews about how items get returned and they claim it's not resalable (when buyers says it was like new) so they charge a restocking fee (up to 30%). In any case their EASY Return policy is already proven to be frauduluent.