WORST EXPERIENCE EVER WORST EXPERIENCE EVER. I was quoted a lowball offer and when I refused and requested my phone back-ALL I WAS IWAS GIVEN was "It's been returned". No tracking number, no estimated return time-NOTHING. And this was DAYS after and between responses. I keep asking them for proof, since it has been ANOTHER week and I STILL haven't received my phone back! If this continues, I WILL be taking legal action.

Good service, got the money that was offered. Overall good service, and I got the money I was initially quoted. The process was smooth, and they provided the resources needed (save the actual shipping materials like the box, packing tape, etc.) so I could ship the item in the condition they needed (information wiped and fully charged). The only downside was the processing time they took to verify my item was in the condition I specified – about 2 weeks – before they sent the money.

Never again! It takes a lot longer to get paid than the other websites. Also, I am receiving less money than I was originally expecting. I only accepted the new offer only because I did not want to go through everything again. I’m still waiting for the check to come. In conclusion, I will not be a returning customer!

Great experience Great experience, efficient transfer of funds. Wish we had more money given to me.

Straight forward, efficient and thorough Straight forward, efficient, and thorough. The initial bidding and shipping process were easy. Note, however, that the standards for quality are quite high (as they should be). The inspection of my iPad took a bit longer than three business days but was very thorough. They noticed (and sent pictures of) a couple of small dents and that I had included the wrong cable (oops!). The initial bid therefore was revised down slightly but still quite acceptable (and better than competitors). Payment was rapid and straightforward. I would send them my used tech again!