Zinar Habtom
GBI ordered 2 Item's but it's been… I ordered 2 Item's but it's been almost three weeks, and I still haven't received them. When I track the package, it shows "out for delivery," but I have not received my order. There hasn't been any note left at my door or an email confirmation stating that the items have been delivered.
Claudia Alexandra
GBDO NOT BUY FROM THIS COMPANY! DO NOT BUY FROM THIS COMPANY!! Would put 0 stars if I could. Ordered a product which never arrived, spent 30 minutes waiting to get through to customer service to be told computer says no on processing a refund! Terrible company, useless customer service. Don’t waste your money!!
Sarah Crawford
GBSCAM WEBSITE SCAM WEBSITE! Spent 50 quid on collagen. Never arrived. DHL reference is bogus. Emails to them bounce. The good reviews on here are fake. AVOID!! Have reported to Action Fraud etc. Thieves.
Kelly
GBNO Transparency! I've written a review about the poor customer service, but after researching Every Health, I've learned that there is NO transparency. They have no one listed in their Who Is on their domain, according to ScamAdvisor. After spending 47 minutes on hold with DHL, a rep gave me a US phone number for the HUT Group (apparently Every Health's parent company), which was associated with my (missing) delivery. That number turned out to be for another of HUT's companies and no one there had any information about how to reach Every Health's supervisors or exec team. According to Gov.uk, there is no active company called "Every Health." There was an "Every Health Ltd" that was dissolved in 2017. A search on THG.com (the HUT Group) reveals nothing for Every Health. I believe Every Health is a sham company. It certainly doesn't care about responding to unhappy customers and improving its image.
KitKat
GBAVOID AT ALL COSTS! I’d like to rate this company as ZERO stars as they are shockingly bad! Just off the phone AGAIN begging for my refund which Hannah promised a while ago now, called again spoke to Callum, he escalated it to their finance team, it was actioned and agreed that my refund would happen, now again nothing. Spoke to a very rude, hostile guy called Joseph on their customer service number. Needs to learn basic manners when speaking to people. Again going into another week and no refund. The stress of ordering from this shambolic, unprofessional company is just not worth it! Steer very clear of them and order elsewhere. If you need a refund, good luck in getting that!! All they do is fob you off with excuses and lies. AWFUL COMPANY..