I could not even receive a EVEN A SIMPLE NOTE I had a very bad experience. Because I could not even receive a EVEN A SIMPLE NOTE with which I can show the customs of my country in which it shows the discount received when paying for my purchase. My objective was to request the return of the customs overcharge. (which I should not have paid and if I did because this website does not clarify all the discounts on your receipt and I exceeded the limit of 75 usd that is needed).

Order never arrived. Short changed on the full Refund Order never arrived. Using a Hong Kong 3rd party shipping from US (for products originating from the US) but tracking is vague and never arrived. It’s been over 8 weeks. They finally deemed it lost package and refunded me but short changed me by almost $4. Definitely not ordering from this site again.

I ordered 2 Item's but it's been… I ordered 2 Item's but it's been almost three weeks, and I still haven't received them. When I track the package, it shows "out for delivery," but I have not received my order. There hasn't been any note left at my door or an email confirmation stating that the items have been delivered.

Avoid this scamming company who take… The five star reviews must be fake … Please avoid this scamming company who take your money then hang on to it..,I’m awaiting a refund of 55 pounds. Shocking customer service and bad communication.., do not buy from them I’ll be surprised if I get my money back. The live chat is with someone who can’t understand or is pretending not to. They cut the chat off because they were incompetent and I said so. Doubt I’ll get my money back but will go public and make it known if they don’t refund me.

AVOID AT ALL COSTS! I’d like to rate this company as ZERO stars as they are shockingly bad! Just off the phone AGAIN begging for my refund which Hannah promised a while ago now, called again spoke to Callum, he escalated it to their finance team, it was actioned and agreed that my refund would happen, now again nothing. Spoke to a very rude, hostile guy called Joseph on their customer service number. Needs to learn basic manners when speaking to people. Again going into another week and no refund. The stress of ordering from this shambolic, unprofessional company is just not worth it! Steer very clear of them and order elsewhere. If you need a refund, good luck in getting that!! All they do is fob you off with excuses and lies. AWFUL COMPANY..