DO NOT BUY FROM THIS COMPANY! DO NOT BUY FROM THIS COMPANY!! Would put 0 stars if I could. Ordered a product which never arrived, spent 30 minutes waiting to get through to customer service to be told computer says no on processing a refund! Terrible company, useless customer service. Don’t waste your money!!

Scam It’s been more than two months since I ordered a product, I got an email two weeks later that it was delayed, no communication since then, not responding to my emails either Order no: 519009044

AVOID AT ALL COSTS! I’d like to rate this company as ZERO stars as they are shockingly bad! Just off the phone AGAIN begging for my refund which Hannah promised a while ago now, called again spoke to Callum, he escalated it to their finance team, it was actioned and agreed that my refund would happen, now again nothing. Spoke to a very rude, hostile guy called Joseph on their customer service number. Needs to learn basic manners when speaking to people. Again going into another week and no refund. The stress of ordering from this shambolic, unprofessional company is just not worth it! Steer very clear of them and order elsewhere. If you need a refund, good luck in getting that!! All they do is fob you off with excuses and lies. AWFUL COMPANY..

Order never arrived. Short changed on the full Refund Order never arrived. Using a Hong Kong 3rd party shipping from US (for products originating from the US) but tracking is vague and never arrived. It’s been over 8 weeks. They finally deemed it lost package and refunded me but short changed me by almost $4. Definitely not ordering from this site again.

I read the reviews and was skeptical… I read the reviews and was skeptical given the troubles others have had but received the products in a surprisingly quick timeframe and gift was included. Overall would use again as I've been a long time collagen user.