Highly recommend Tetra meds My second purchase was defective, I had a new one in my mailbox on on the 5th day after sending an email to customer service. Coming from someone who does not like to use online purchasing, I would highly recommend this company. Fast, Dependable service.

I'm giving this a hard review due to… I'm giving this a hard review due to the toggle button getting stuck sometimes. It's a good product but fixing this issue would make it great even with the year warranty already included.

received the unit quickly received the unit quickly, and went to charge it like the instructions stated, but found it real hard to insert the cable into the charging hole. Did finally get it in there and charging now.

Order got lost in shipping, but excellent customer service fixed the issue. Original: Unfortunately after a few weeks my pen never came and USPS stopped tracking my order 2 weeks ago. Edit: However, not long after my original review, customer service promptly contacted me and were able to ship me a new pen. They were extremely helpful in getting this situation resolved so I highly recommend using them, seeing how helpful they were. I'm assuming this was a one-time shipping glitch, since the other 3 pens I ordered had no issue. I will continue to order from them in the future.

I love my new Dabix Ion I love my new Dabix Ion. We purchased 2 and couldnt be happier to now have a buttonless vape that fits in my palm. They are great - smooth draw, hold z charge well and recharge fast. Service and shipping - everything with Tetrameds went smoothly