I'm giving this a hard review due to… I'm giving this a hard review due to the toggle button getting stuck sometimes. It's a good product but fixing this issue would make it great even with the year warranty already included.

If I’m being honest... If I’m being honest, I’m surprised at how much I like the product. It was pretty inexpensive so I tried to keep my expectations reasonable, but no need. Quality and price get an A+ from me. Will def be shopping here again.

Customer service and prompt attention… Customer service and prompt attention was excellent!! I paid extra for expedited shipping, and when they sent the wrong item, they promptly sent out the correct item the same day! They also expedited the shipping on the replacement as well! They were extremely courteous, prompt in their replies, and I am now a lifelong customer!

I love my replacement glass!! I love my replacement glass!!! Tetrameds was 1/2 the cost of other retailers, who carry the same products. I had a running bet with My friend that had dropped my piece and was ordering a replacement that I would get my shipment from Tetrameds before she would receive her order.. She and I simultaneously placed our orders, She purchased from the "Puffco Peak" site and paid for identical priority shipping. My order from Tetrameds was delivered FIRST for half the cost of most all competitors. of course this is a great quality product. I am very happy with my purchase!

received the unit quickly received the unit quickly, and went to charge it like the instructions stated, but found it real hard to insert the cable into the charging hole. Did finally get it in there and charging now.