Best Online Experience I have Ever had I just had to get online and spend the time to review weaknees. I never waste my time doing this, but honestly, this company deserves it!! Their support is just incredible. Sent them an email on EASTER SUNDAY and I got a response in under an hour! And this was not some generic autoresponder. i got a real response, with a real honest answer, from someone with great tivo knowledge. i asked the same question when I called tivo's toll-fee number, and after an hour on hold, they were clueless. they had no idea how to help me. And after I complained, they sent me to weaknees.com. NOW I KNOW WHY!! Why bother with Tivo when you can get to weaknees--and get better, faster, more accurate answers! I could go on and on, but give them a chance....they deserve your business.

Awesome Customer Service - Ships Fast, too Hard to say anything but a total two thumbs up here. Got the referral from TiVo the mothership. Said to use this company. Company had what I needed in stock. Shipped it same-day. Got it next-day. Fixed my problem totally and gave me more space. Couldn't be better.

Poor company support I had a Sony tivo repaired at a cost of $200. The unit was returned in an inoperable condition. They blamed Tivo. for a software problem. Tivo said the the unit was no longer supported but this did not stop Weaknees from repairing the unit while knowing the unit would not work.

WeaKnees resurrected my Tivo! I had an 8 year old Tivo Roamio, for which I had purchased a lifetime license to get programming. When the hard drive failed, I was really disappointed, and thought it was over. I was so happy to find that Weaknees could send a replacement for the drive. So, I ordered it right away. When it arrived, I went straight to install it. The installation couldn't have been easier. The directions were well written and had pictures to help me follow along. I held my breath when it was restarted, and was so happy to see my DVR resurrected. I was bummed that the videos on my external drive could not be saved, but this saved my investment in this DVR. Thanks Weaknees!

Needed a part for my Bolt and found it… Needed a part for my Bolt and found it all on there site could not ask for better service Thank You There is an awful lot of information on there site and they are very helpful Yes I will shop there again