The shipping department is a joke The shipping department is a joke. I have placed several orders over the last several months and 90% of them have had some sort of issue where I have had to call in only to get excuses, the occasional shipping refund, etc. It's the holidays now so they get to use that as their new excuse. I called on 10/1 because the credit code I was given didn't work. I had to place my order through the rep who assured me since it was still several hours before their cutoff time my order would go out that day. It's now Monday the 4th and it JUST went out. I will not be purchasing through them again. I've had enough!

Ordered three weeks ago Ordered three weeks ago, contacted customer services, zero delivery, zero response from customer service. Won’t be using again.

Great experience and quality products. Some of these reviews are people clearly dealing with scams that are not the actual company or are scam reviews themselves. I skimmed and saw two reviews with the same misspelled message. It's unfortunate that it affects reviews here. I thought I'd say I have never had any issues with orders, or product quality, and have received my items in a reasonable time frame. I understand some items leak for others, but that's pretty common with liquids and shipping in general. I have not had to do a return, so I can't speak for that, but I haven't returned because the gummies I've ordered have been great.

I thought that they hadn't delivered… I thought that they hadn't delivered but my phone had decided to put in my work address (darn autofill!) rather than my own so YES it came on time as promised within 2 days. I brought the gelato vape with terpenes to try to de-stress, I have tried cheap CBD vape before with no effect at all BUT this stuff really works! Nice chill effect without the high from the herb, fully recommend it!

no refunds allowed unless the product is unopened! after doing research online about different cbd products for furbabies, i chose this company to try. i purchased the cbdfx 1000 mg oil. unfortunately, my girl hates the taste & will not take it willingly. i buy products to help my babies, not give her more stress. never thought i would have to return it but. . .so i went to the website to see how to get a refund but after reading their return policy, if a product is open, it can't be returned for a refund!!! if this company was reputable, i would be able to return the product for a full refund!